On January 1, 2019, Accurate Court Reporting, Inc. enters its 24th year of doing business nationwide. To celebrate this remarkable milestone, we're introducing the "Accurate Client Advantage", which gives you, the client, the five-star treatment you deserve.
So how does Accurate Court Reporting, Inc. lives up to its five-star name? We do this through seven simple steps:
We know who the boss around here is and that's you.
In some business philosophies (especially with larger ones), the company tends to think of their clients as a customer and only a customer. We have a different philosophy here at Accurate Court Reporting, and that is you're the boss. Our agency will truly listen to you, even if you may think it's little or a no big deal. We take everything you desire to heart and if it means for us to take that extra step of going out of the way for you, we will do it.
We're not going to solicit you with constant sales and promotions.
We tried that in the past and it just didn't work. Talk about an EPIC fail. So rest assured, you won't ever hear us nagging you about the latest sale we have on this service over and over again. Don't be surprised if we give you a call or send you a postcard, saying "We Miss You" or something of the sort.
We waste no time getting back to you.
From the moment you contact us here at Accurate Court Reporting, Inc. we waste little to no time in getting back to you. For any request you may need, whether it's simply asking a question or looking for a room for your next meeting, we're definitely on it. If you think we're lying, feel free to time us.
Our accuracy is currently 99%.
Where there's speed, there has to be accuracy. Granted everyone makes mistakes, otherwise we would be perfect. Whether it's simply booking a room for your next deposition to providing your transcripts and exhibits, we're on target. If for some reason we're not, we're going to do our best to fix it ASAP.
We say please & thank you.
Do you know how many companies forget about this? You may think it's not a big deal, but every little bit does matter. We most certainly don't forget about it, that's for sure.
We don't forget about those special holidays.
Whether it's Christmas, Administrative Professionals Day and/or your birthday, we won't forget about you. Just don't forget to let our scheduling department know when your birthday is, so we can send you something "special".
Did we mention we take all feedback seriously?
As we mentioned above, you're the boss around here, not us. So if it's the smallest detail, we will investigate what we can do to make our service better for you next time you call.
So why not schedule with us today? You'll be glad you did.